OUTBOUND DIALING

Fastcall > WHY FASTCALL? > OUTBOUND DIALING

Fastcall Outbound Dialing in Salesforce Lightning Using Open CTI and Twilio

With over 80+ five star reviews, Fastcall is now the highest-rated Salesforce-native phone app in the Salesforce AppExchange.

Your users save hours each month using Fastcall to create a Salesforce Task in fewer clicks and – most importantly – with 100% consistency. Fastcall is simple for the employee on the phone, while providing critical reporting to sales management. Users will not lose valuable time dialing by hand then entering data on each call. Data entry that inevitably leads to poor data quality. Your team saves hours in lost productivity. Salesforce admins love that Fastcall is simple and lightweight. Easy to install and support.

The efficiency and ease of use is immediately clear.

Dial from any phone on any Salesforce record
Three different views: Salesforce Lightning, Console or Classic
Calls can optionally be recorded
Use the Fastcall softphone, an existing office phone
Set a local Caller ID
Drop Voicemails messages
Fastcall Dial by list moves from record to record – saving hours vs dialing by hand.
Listen-in
Log calls to Cases or Opportunities
SMS messaging

As a native application 100% installed in Salesforce, Fastcall creates a task for each call without using the Salesforce API. Only a native app can create a Task in real-time without using the API.