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User Guide

Welcome to Fastcall! This guide is here to provide all the information you need to get the most out of Fastcall as a user. It’s split up into several modules, but don’t feel you have to go through them all – your administrator will be able to suggest the appropriate ones for you.

  • Fastcall Basics – This module covers the basics of using Fastcall. You should start here.
  • Fastcall Core – This module covers using all the main features of Fastcall on a day to day basis.
  • Advanced Fastcall – This module explains how to use your telephony tool to deliver business value .
  • Troubleshooting – This module is all about how to fix common problems.

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