Added new merge fields to SMS templatesPrepared for Salesforce Security ReviewImproved inbound call ringing when multiple tabs are openAdded search filters to managed objectsWorked on SMS APIEinstein Call CoachingFixed bugs

Fastcall Version 7.16

Option to create a Contact and Account from an inbound call. Previously we created Leads only.Enabled the Call Quality measure by default.Added support for Einstein Call Insights.Fixed bug with Fastcall in Salesforce Mobile

We all want to be recognized

Fastcall CEO, Rich Rosen collaborated with Thomas Wieberneit on this story Wieberneit, T. (March 4, 2021). We all want to be recognized. Retrieved from: Technology has enabled amazing one-to-one marketing for businesses selling to consumers (B2C). But how effective is this marketing in reality? In the business-to-business (B2B) enterprise software market there are advantages of… Read more »