Fastcall Version 9.36
Introduction to 9.36 Discover our latest update, which includes bug fixes and exciting new features designed to enhance your experience. Following, we present some of these changes. 🚀 New Fastcall Mobile App Stay connected wherever work takes you. With the new Fastcall Mobile App, you can now answer and manage your business calls directly from… Read more »
Fastcall Version 9.30
Introduction to 9.30 Discover our latest update, which includes bug fixes and exciting new features designed to enhance your experience. Following, we present some of these changes. 🚀 Stay in the Loop: Slack Notifications for Missed & Mobile Calls Never miss an important call, no matter where it comes from. What’s new? You’ll now receive… Read more »
Fastcall Version 9.26
Introduction to 9.26 Explore our latest update, where we’ve fixed various bugs and added exciting new features to enhance your experience. Following, we present some of these changes. 🚀 Smarter Inbound Routing Starts Here: New Call Controls Available We’ve added a new No Answer IVR setting to inbound routes as an alternative to the existing… Read more »
Fastcall Featured by Heroku in Official Customer Stories Series
We are proud to share that Heroku has featured Fastcall in its prestigious Customer Stories series. As a native Salesforce application built for high-performance contact centers, our infrastructure is the backbone of our reliability. In this deep dive, the Heroku team explores how Fastcall utilizes their platform to scale seamlessly, ensuring that thousands of concurrent… Read more »
Fastcall Version 9.17
Introduction to 9.17 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. IVR Call Transfers to Groups Are Now Available on Mobile We’ve expanded support for IVR call transfers to Groups using Simulring to include Salesforce Mobile. This enhancement… Read more »
Fastcall Version 9.15
Introduction to 9.15 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Fastcall’s Biggest Performance Upgrade Yet: A New Era of Faster Call Routing We’re excited to announce a major upgrade to Fastcall’s core call-routing engine — delivering a… Read more »
Fastcall Version 9.14
Introduction to 9.14 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Fastcall in Salesforce mobile improvements This release introduces major improvements to the Fastcall experience in the Salesforce Mobile App, making it faster and easier to place and… Read more »
Improve Legal Communication with Fastcall
In the legal world, every conversation matters. A single missed call or unclear note can delay a case or affect a client relationship. Communication is at the center of every successful legal team, yet many firms still rely on scattered tools that make it hard to track interactions and keep records organized. Fastcall brings all… Read more »
Fastcall Version 9.11
Introduction to 9.11 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Speech / Word recognition in IVR menu We’ve introduced Speech Recognition to IVR Menu options, making your IVRs more intuitive and user-friendly. When configuring an IVR Menu… Read more »
Fastcall Version 9.05
Introduction to 9.05 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Phrase Matching We are thrilled to introduce Phrase Matching, the latest enhancement to our Conversational Intelligence suite. This new feature allows your team to automatically analyze call… Read more »
