Fastcall Version 8.3.6

Introduction to 8.3.6 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Bulk User Status Update We’re excited to introduce a powerful enhancement to the Subscriber API in this release: the ability to update the status… Read more »

10 Tips for Choosing Outbound Calling Software

A recent study found that 82% of buyers accept meetings with sellers who reach out to them. Moreover, 57% of C-level and VP buyers prefer being contacted by phone. These statistics highlight an enduring truth – the power of human connection remains essential when conducting business. This is despite the increased popularity of digital communication.… Read more »

How to Use Salesforce: Everything You Need to Know

One way to improve customer service is to invest in customer relationship management software. A CRM is software for tracking customer interactions to enhance relationships. Today, one of the best CRMs in the market is Salesforce. Salesforce CRM can help you automate your sales pipelines, support marketing activities, and improve customer service. How do you get your… Read more »

Fastcall Version 8.10 – April 2023

More Improvements to SMS Fastcall added several improvements to manage SMS when sent to a group. We improved filters for calls and SMS. Added a flag for to mark an SMS “draft.” Interactions can be filtered SMS “read” flag Marking an SMS as “not read” can alert teammates that a message still needs attention. SMS… Read more »

Fastcall Version 8.04 – Feb 2023

Improved SMS Fastcall added several improvements to manage SMS when sent to a group. Timer added to inbound calls shows the time remaining to answer The timer was designed to help users know if a call is about to move the following user. Users are notified when the call route to the next IVR, user… Read more »

What Is Workflow in Salesforce?

Did you know more than 31.9 million customer service interactions and 5 million sales occur daily in the Salesforce app? Sales teams often find themselves bogged down by manual, repetitive tasks that take up valuable time and resources. Without the right tools, it can be challenging to keep up with customer requests and stay organized.… Read more »

A List of Salesforce Partners

More than 150,000 businesses around the world use Salesforce. From small businesses around the corner to Fortune 500 companies, Salesforce has made a massive impact on the entire CRM industry. Salesforce helps optimize your marketing, sales, service, and IT teams through innovative cloud technology.  Salesforce partners add even more value to the platform through pre-built… Read more »

What Are Leads in Salesforce? A Beginners Guide

Did you know that nearly half of all sales teams listed the quantity and quality of new leads as their most pressing problem in terms of growth and sales? Unfortunately finding new leads is only half the battle. Quality leads are also a very important part of this equation and can’t be ignored.  For many… Read more »

Fastcall Version 8.1 – Feb 2023

Fastcalll Version 8.0 was a significant application update. The next few iterations – including 8.01 – fixed bugs and improved the application. We delivered an Updated UI, more information with inbound calls, improved the Internal Dialer and call transfer. The Fastcall interaction history was updated. Task closing options were streamlined.

Fastcall Version 8.0 – Winter 2022

Fastcalll Version 8.0 is a significant application update. [Five min highlight video] The application’s front end now uses Redux to manage and centralize our application state (user status, call status etc). We’ve made changes to the user experience (UX) to deliver more relevant information to the user in a streamlined design. You will also notice… Read more »