Salesforce Mobile Integration
Discover How Fastcall Revolutionizes Mobile Calls in Salesforce.
An Inside Look at Fastcall in Action
A showcase of Fastcall’s functionality within Salesforce Mobile, highlighting its seamless integration.
Configuring Fastcall
An admin adds the “Fastcall” action to the page layout in Salesforce from a desktop environment, setting up how Fastcall will integrate with the Salesforce mobile user interface.
Initiating the Call
Within the Salesforce Mobile app, a user taps the “Fastcall” action on a contact or lead record to start making a call.
User Receives a Call
Fastcall dials the user’s mobile device first, presenting the call as an inbound connection to ensure a smooth transition.
Connecting to the Contact
After the user answers, Fastcall proceeds to dial the contact’s number, bridging the call between the user and the contact.
Automatic Call Logging
Each call made through Fastcall is automatically logged in Salesforce, capturing vital details without the need for manual entry.
Customization and Recording
The user can set up caller ID and enable call recording as needed, directly from the Salesforce Mobile interface.
Fastcall within Salesforce Mobile offers targeted enhancements for your calling needs, embedding directly into your workflow. This integration streamlines communication, making every call and SMS more efficient and integrated into your Salesforce activities.
As a native application, Fastcall creates a task for each call in real-time without using the Salesforce API.
We Are Salesforce Subject Matter Experts…
And Our Ratings Prove It
I did extensive research and Fastcall is the only Salesforce native phone application…
– Timothy Ericson
Founder, Zagster
A great CTI app, that feels native Salesforce app.
Its a simple to use CTI, provides simple design…
– Mohit Agrawal
Full Stack Engineer Analyst at Accenture
Excellent!
Love the VM drop and quick click to dial. Prompt response to support questions as well!
– Elizabeth Reed
Salesforce Administrator at The Ledger Law Firm
They recently helped us implement Einstein Conversation Insights in our Sales Cloud instance. They were able to diagnose some issues were having with the API that Salesforce didn’t mention…
– Cody Hausman
Sales Development Manager at Convergint
Since installing Fastcall, my calling productivity and results have literally increased by 30-40%… there is no doubt this app is worth every penny…
– Kenneth Herskind
Senior Investment Associate, ACRE Investment Real Estate Services
Fastcall is by far the best solution for call management within Salesforce. We know because we’ve tried them all!
– Steve Cairney
Head of Internal Development, Media Agency Group
My favorite part about Fastcall is that it is completely native, and I don’t have to go anywhere but Salesforce for my people to start winning…
– Eric Whipple
Chief Executive Officer at SightLane LLC
FastCall allows us to communicate with customers with just click-to-dial to help them with their issues instantly…
– Shivangi Patel
Senior Salesforce Developer at Topcoder
The platform is not just a communication tool; it’s a comprehensive solution that has revolutionized our workflows and productivity…
– Jim Collins
CEO at Fruition
The Support is exceptional and prompt when you need it. I can’t express enough how great FastCall is. If you decide on FastCall you will not be disappointed…
– Danny Ferrara
CTO at Bankroll
Fastcall really checks off all the boxes others don’t, especially if you are using High Velocity Sales and Conversation Insights…
– Beth Fanning
Solutions Architect at CentralApp
It is a calling (inbound and outbound) and messaging app all in one for businesses, and it has a ton of fantastic features. Setup, use, and navigation are all simple…
– Shaine Alcantara
Developer at Accenture
100% Free to Try for 14 Days
CANCEL ANYTIME
Choose from our turnkey packages or contact us to build your own custom solution.
ESSENTIAL
Core calling for everyday customer communications.
per user, per month
- Click-to-dial – desktop & mobile
- List dialing, voicemail drop
- Worldwide calling
- Call logging, recording & transcription 100% in Salesforce
- Listen in with whisper/mute
- Inbound simulring & overflow
- Salesforce Mobile
- Build Salesforce reports on call data
PRO
Advanced calling, messaging,
IVR, and routing.
per user, per month
Everything in ESSENTIAL plus:
- IVR/ACD – softphone & mobile
- Compatible with Sales Engagement, ECI, Omni-Channel & Salesforce Mobile
- Multiple phone numbers available/person
- Concurrent / on hold / transfer calls
- SMS & WhatsApp messaging, templates, merge & automation
- Support for SIP phones
- Multi-participant threaded messaging (desktop and mobile)
- Voice Intelligence: call transcription, captions, summaries & sentiment analysis
CUSTOM
Custom flows, integrations, and complex communications.
Tailored solutions for
advanced needs
Everything in PRO plus:
- Salesforce custom object support
- Fastcall API access
- Advanced conditional inbound routing
- Agentforce interaction
- Conditional caller ID for outbound calls
- Multiple locations
- Fastcall Companion Mobile App
Get A Personalized Demo
Learn how Fastcall can increase your productivity and make your job easier.
