In this unit, you will learn the difference between “Verified” and “Provisioned” phone numbers, and how to verify a new phone number.

‘Verified’ vs ‘Provisioned’ phone numbers

Verified phone numbers are phone numbers that you already own, for example, your mobile or office landline, and have ‘verified’ with Twilio. You can use these as caller ID on outbound calls, but you can’t take inbound calls on a verified phone number via Fastcall.
Provisioned phone numbers are phone numbers that have been bought through Twilio. You can use these to take incoming calls, and as caller ID on outbound calls.

How to verify a phone number

On the “Phone Numbers” settings tab, click “Verify New Phone Number”.

Enter the details

Enter the details of the phone number you wish to verify

Verify

Click “Verify”, answer the phone, and then type in the verification code to the keypad on the phone

 

Changing the properties of a verified phone number is covered in its own training unit.

 

Last updated: 2018-11-20, Fastcall version 5.8.4