In this unit, you will learn how to verify a new phone number.

Verified phone numbers

Verified phone numbers are phone numbers that you already own, for example, your mobile or office landline, and have ‘verified’ with Twilio. You can use these as caller ID on outbound calls, but you can’t take inbound calls on a verified phone number via Fastcall.
Provisioned phone numbers are phone numbers that have been bought through Twilio. You can use these to take incoming calls, and as caller ID on outbound calls.

How to verify a phone number

On the “Phone Numbers” settings tab, click “Verify New Phone Number”.

Enter the details

Enter the details of the phone number you wish to verify

Verify

Click “Verify.” You will receive a call from Twilio; answer the phone, and then type in the verification code given by Twilio on the phone. Verified numbers can be assigned to a single user or to a group where all users in the group can use the caller ID.

Changing the properties of a verified phone number is covered in its own training unit.

Its OK to delete a verified number, you can always verify it again.

Last updated: 2019-05-13, Fastcall version 5.8.4