How Can We Help?

Unit – Verifying Phone Numbers

In this unit, you will learn how to verify a new phone number.

Verified phone numbers

Verifying phone numbers that you own, for example, your mobile or office landline means to have these ‘verified’ with Twilio. You can use these as caller ID on outbound calls, but you can’t take inbound calls on a verified phone number via Fastcall. Provisioned phone numbers are phone numbers that have been bought through Twilio. You can use these to take incoming calls, and as caller ID on outbound calls. Provisioned numbers do not need to be verified.

How to verify a phone number

On the “Phone Numbers” settings tab, click “Verify New Phone Number”.

Enter the details

Enter the details of the phone number you wish to verify

Verifying phone numbers


Click “Verify.” You will receive a call from Twilio; answer the phone, and then type in the verification code given by Twilio on the phone. Verified numbers can be assigned to a single user or to a group where all users in the group can use the caller ID.

Verifying phone numbers

Changing the properties of a verified phone number is covered in its own training unit.

Its OK to delete a verified number, you can always verify it again.

Last updated: Fastcall version 7.72, 2022-10-31

Ready to start the Free Trial?

Provide your information and install the package in your Salesforce Org.

Please enter your email to join the Fastcall Appexchange

Enter your work email and we will contact you to schedule a demo