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Unit – Verifying Phone Numbers

In this unit, you will learn how to verify a new phone number.

Verified phone numbers

Verifying phone numbers that you own, for example, your mobile or office landline means having these ‘verified’ with Twilio. You can use these as caller IDs on outbound calls, but you can’t take inbound calls on a verified phone number via Fastcall. Provisioned phone numbers are phone numbers that have been bought through Twilio. You can use these to take incoming calls and as caller ID on outbound calls. Provisioned numbers do not need to be verified.

How to verify a phone number

Go to Phone Numbers > Manage Phone Numbers in Fastcall settings, and click the “Verify New Phone Number” button.

phone numbers setting

Enter the details

Enter the details of the phone number you wish to verify

Verifying phone numbers


Click “Verify.” You will receive a call from Twilio; answer the phone, and then type in the verification code given by Twilio on the phone. Verified numbers can be assigned to a single user or to a group where all users in the group can use the caller ID.

Verifying phone numbers

Changing the properties of a verified phone number is covered in its own training unit.

It’s OK to delete a verified number, you can always verify it again.

Last updated: Fastcall version 8.2.0, 2023-07-14

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