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Fastcall Demo Videos

Fastcall is a Vital Tool Used to Drive Sales Productivity

2021-07-06 11:41 Fastcall is now the highest rated Salesforce-native phone app in the Salesforce AppExchange.

Fastcall Concurrent Calls and Queue

2021-02-03 6:34 Fastcall has added an option for concurrent calls – or calls on hold.

Fastcall Users Guide

2021-02-09 4:31 Fastcall is light-weight and easy to use.

Researching the Salesforce AppExchange

2020-09-30 8:27 Helpful tips to navigate the Salesforce AppExchange.

Outbound Dialing

2020-09-15 5:33 Dial any Salesforce record using our softphone, your SIP phone or both.

Inbound Routing

2018-12-04 12:05 Inbound calls pop with a link to the Salesforce record.

Call Recording

2018-12-04 6:42 Fastcall helps with training and allows for immediate feedback.

Call Logging

2020-09-15 07:24 Fastcall creates a Salesforce task for each call without using the Salesforce API.

Devices

2020-04-10 5:02 Fastcall can be used with an existing office phone, mobile, SIP, or our softphone.

SMS

2020-09-15 7:26 Sending messages is a great way to follow-up on a phone call or a voicemail.

An Easier Way To Manage & Log Phone / SMS / Video In Salesforce

Fastcall is a CTI / telephony / call center solution that increases sales productivity & improves customer service with features such as Call Logging, Click-To-Dial, IVR, Call Recording, Video Calls, Omni-Channel, & SMS. Watch our Fastcall demo videos to learn more.

Fastcall is installed from the Salesforce AppExchange
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000B4MTMEA3

  • INCREASE SALES PRODUCTIVITY & IMPROVE SERVICE
    Fastcall is a lightweight, simple-to-use, & powerful dialer designed to give you results fast.
    Get nearly one month of time back per person by eliminating the need for time-intensive manual tasks.
  • BUILT FOR & DEDICATED TO SALESFORCE
    Fastcall is the most frequently updated, robust, & affordable dialer in the AppExchange. Completely built IN Salesforce, there is no need for integrations or APIs that can increase security risks.
  • GET CUSTOM FEATURES
    Our newest pricing tier – Fastcall Custom – allows you to commission custom features engineered just for you. Additional benefits include only paying for the features you need, Salesforce admin assistance, & more.
  • OPTIMIZE OUTBOUND CALLING
    Automate and manage your outbound calls with features such as Dial-By-List, Click-To-Dial, Voicemail Drop, Local Presence, and International Calling. You can make calls while in the office or via Salesforce’s mobile app.
  • IMPROVE INBOUND CALLING
    Improves sales and customer service with features such as IVR, ACD, Customer Recognition, Simulring, Overflow, Call Routing, Call Transfer, Omnichannel, Voicemail Transcription, & more.
  • SMS TEXT CONVERSATIONS
    Reach your customers via phone or SMS text messaging. Features include SMS Logging, Templates, SMS-By-List / Bulk Texts, and Automation.
  • MAKE VIDEO CALLS
    Streamline your video conferencing by holding virtual meetings within your Salesforce dashboard. All video calls will be tracked in your activity log, just like a regular call.
  • ACCESS REAL-TIME DATA
    Optimize team performance with Call Logging / Call Tracking, Call Recording, Listen In with Whisper Functionality, & Real-Time Reporting.
  • GET A VERSATILE SOLUTION
    Fastcall works office phones, mobile phones, VoiP/SIP Phones, & SMS.

PHONE AND SMS POWERED BY TWILIO

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