Fastcall Version 6.68 [OUTDATED]

February 11, 2020 | Release Notes Archive

Fastcall Updates the Application User Interface (UI) In the most recent update of Fastcall, your call options are moving out of the sidebar. We’ve exposed the headset, device (ie softphone), and caller ID. These were under a settings menu before.  In the footer, you will find options for phone, SMS, internal dialer, keypad, and user… Read more »

Fastcall Call Goals and Call Lists – 2020

January 8, 2020 | New Feature, User Tips

Fastcall planned calls are set for individual records over a time period. Example 5 calls in 5 weeks. Fastcall will schedule each planned call after the completed call. When added, Fastcall schedules the followup calls using a default timing which can be edited. Days are expressed in the number of days after the prior call.… Read more »

FASTCALL VERSION 6.66 [OUTDATED]

January 7, 2020 | Release Notes Archive

Version 6.66 is now available in the AppExchange. Fastcall Version 6.66 Audio settings, calling devices and caller ID are now easier to visualize and access. Improvements to call goals and call lists Fastcall has added daily call goals. For example, if your goal is to call 5 times in 5 weeks, Fastcall will schedule each… Read more »

Fastcall Keypad and Dialing Extensions

November 8, 2019 | User Tips

Helpful tips when using the Fastcall keypad and dialing extensions.   Fastcall Keypad Dialing Extensions When this setting is enabled, Fastcall will dial a number in this format 555-444-3333 X 1234

FASTCALL VERSION 6.58 [OUTDATED]

October 8, 2019 | Release Notes Archive

Version 6.58 is now available in the AppExchange. Want to learn how to upgrade? Check out this post on updating Fastcall. IMPORTANT NOTE: Fastcall Version 6.52 may require an update to the Salesforce Site Guest User. There should be a Fastcall Site User Permission Set. If the permission set is not present this must be… Read more »