What Are the Benefits of Salesforce SMS Integration?

Text messaging as we know it today was first invented in 1992. Today, of course, our methods of texting are much more advanced and efficient than ever before. What many people don’t know is that texting is also a great way to connect with customers. Salesforce SMS integration is perhaps the next best thing since… Read more »

Your Guide to Salesforce SMS Integration

Do you want to take the power of Salesforce to the next level with SMS marketing but are not sure how? SMS marketing is a powerful tool that can help businesses boost sales and improve customer satisfaction. And with Salesforce SMS integration, you can make the most of this marketing channel. So don’t worry! In this… Read more »

How does Fastcall differ from competitive apps?

There are many phone CTI applications in the Salesforce AppExchange. Finding the best fit is a combination of understanding the software – as developed for Salesforce – and your needs.   First question: Is Salesforce important to you? Are you looking for experts dedicated and committed to the only CRM that you care about, Salesforce?  As… Read more »

Fastcall Devices: Softphone and SIP Phone

Softphones are super easy. Plug in a high-quality USB headset and you are ready to go. Softphones are super easy for outbound calls and can answer inbound calls. The one drawback of a softphone is that it relies on the browser to connect your calls. And the browser uses the computer OS (Windows, MacOS or… Read more »