Every business executive today has at least one smartphone. But how smart is the business phone on the desk? FastCall is the first Salesforce-native smart softphone. With FastCall, every inbound and outbound phone call is logged in Salesforce for tight integration with vital sales and marketing information. FastCall subscribers log each phone interaction in Salesforce; adding efficiency to inbound and outbound phone calls; SMS too. We call our applications “smart softphones” because FastCall takes all the great information you collect with every customer phone call and SMS, then integrate it natively in Salesforce. Your phone calls and SMS messages are logged in Salesforce as Tasks, Cases, Opportunities — you decide. Vital interaction data logged along with your customer emails, meetings and other activities. With FastCall, you have a true 360 degree view of all communication with your contacts.
WE ARE SUPPORTED BY
Heroku - owned by Salesforce - is a platform as a service (PaaS) that enables developers to build, run, and operate applications entirely in the cloud.
FastCall is a Salesforce-native application listed exclusively on the AppExchange - the preeminent business application marketplace.
Twilio is the leading cloud communications platform for building voice & messaging applications on an API built for global scale.
FASTCALL LOGS EACH CALL WITHOUT USING THE SALESFORCE API
As a Salesforce-native application, FastCall creates a Salesforce task for each call without using the Salesforce API. Only a native app can create a Task in real-time without using the API. FastCall optimizes your workflow by creating a Task with fewer clicks and – most importantly – 100% consistency. Users will not be bogged down with data entry that inevitably leads to poor data quality.MORE
SAVE HOURS EACH MONTH AS FASTCALL OPTIMIZES YOUR WORKFLOW
SALESFORCE-NATIVE OUTBOUND DIALING
Record calls, listen-in, drop voicemail messages, set a local caller ID; the efficiency and ease of use is immediately clear. FastCall dial by list moves from record to record – saving hours vs dialing by hand. FastCall softphone requires no phone hardware. Just an internet connection and headset. Alternatively, you can use FastCall with your existing SIP phone.MORE
RESPONDING TO INBOUND LEADS IS THE FASTEST WAY TO LIFT SALES. IT’S AN EASY WIN.
INBOUND CALL ROUTING, AUTO CALL DISTRIBUTION, INTERACTIVE VOICE RESPONSE
Responding to inbound leads is the fastest way to lift sales. It’s an easy win. FastCall numbers can be used as caller ID on outbound calls, and, of course, receive inbound calls. Calls can be received to the FastCall softphone, to a user’s office phone and/or a user’s mobile phone. FastCall supports overflow, simulring, time of day routing, missed call notification voicemail and more.MORE
SENDING MESSAGES IS A GREAT WAY TO FOLLOW-UP ON A PHONE CALL OR A VOICEMAIL.
SEND AND RECEIVE SMS FROM SALESFORCE
FastCall SMS allows you to send messages using your FastCall phone number as caller ID. Each message creates a Task in Salesforce; the message text is added to the notes and/or comments field. Sending messages is a great way to follow-up on a phone call or a voicemail. You can also use messages to remind prospects of a scheduled call or meeting.MORE