Fastcall vs. Aircall, PhoneIQ, and Natterbox: The Ultimate Salesforce Telephony Solution
When it comes to telephony solutions integrated with Salesforce, each platform has unique strengths. This detailed analysis compares Advanced Customization, Salesforce Native, and Quick to Implement, showing how Fastcall excels across all parameters. 1. Advanced Customization Aircall is known for its ease of use but offers limited customization options. It is designed for straightforward workflows… Read more »
Fastcall Version 8.75
Introduction to 8.75 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Recordings – Migration to AWS S3 We are introducing a new feature that allows users to copy call recordings from Twilio to an Amazon Web Services (AWS)… Read more »
Fastcall Version 8.59
Introduction to 8.59 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Conference – Multiple Participants We are thrilled to unveil our latest feature designed to revolutionize communication within your organization: Conference with multiple participants. We’ve been… Read more »
How To Connect QuickBooks & Salesforce
Do you ever feel like your finance team is drowning in a sea of sticky notes and spreadsheets, constantly fielding data requests from sales reps? This scenario, where crucial customer information is scattered across disparate systems, is a recipe for frustration and inefficiency. Imagine the constant interruptions for the finance team, the delays for sales… Read more »
Fastcall Version 8.48
Introduction to 8.48 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Conversations – Voice & Messaging We are thrilled to unveil our latest feature designed to revolutionize communication within your organization: Conversations.The Conversations feature enhances communication… Read more »
How Salesforce and Fastcall Help Higher Education Be More Productive
Schools, universities and other educational institutions have one challenge in common. They need to constantly communicate with their students and often the parents as well. Software for Communicating with Students and Parents Obviously, the students and their parents are different generations; and guess what, that means they have different communication styles, prefer different communication channels… Read more »
Fastcall Version 8.46
Introduction to 8.46 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Call Transfer/Conference – Option for cold vs warm transfer in the Softphone At Fastcall, we’re constantly striving to enhance your communication experience. That’s why… Read more »
Fastcall Version 8.45
Introduction to 8.45 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Integration with Salesforce Omni-Channel We’re thrilled to announce a game-changing enhancement in our latest app version – the seamless integration with Salesforce Omni-Channel! What’s… Read more »
Fastcall Version 8.44
Introduction to 8.44 We’ve fixed various bugs and added exciting new features. The improvements to call transfer have a small UI change. The setup page has been updated here. Listen-in Now Supports a Softphone First, “start” the listen-in mode. Look for your active calls. Softphone
Supercharged Salesforce: How to Handle High Call Volume at Your Business
Many companies, including your competitors, have started to realize that the key to happy customers is handling calls. According to McKinsey, it’s in the top three priorities for companies right now. How can you keep up with the competition and offer that same high level of customer service as your business grows? This article will… Read more »
