Fastcall Version 8.30 – October 2023
Application updates:
Fastcall Version 8.26 – September 2023
Outbound MMS Round Robin User Status Improvements to Call Transfer Answer and hangup buttons on Salesforce Classic Business profile creation Inbound ringtone Settings added for Shake/STIR Inbound ringing call repeated
10 Tips for Choosing Outbound Calling Software
A recent study found that 82% of buyers accept meetings with sellers who reach out to them. Moreover, 57% of C-level and VP buyers prefer being contacted by phone. These statistics highlight an enduring truth – the power of human connection remains essential when conducting business. This is despite the increased popularity of digital communication.… Read more »
Fastcall Version 8.24 – August 2023
Outbound MMS Improvements to Call Transfer Business Profile Creation
Fastcall Version 8.23 – July 2023
Improvements to Inbound Call Notification – “Soft-Ring” Fastcall added several enhancements to help notify users of inbound calls when sent to a group. Application updates:
Fastcall Version 8.16 – June 2023
More Improvements to SMS Fastcall added several improvements to manage SMS when sent to a group. We improved filters for calls and SMS. Added a flag for to mark an SMS “draft.”
How to Use Salesforce: Everything You Need to Know
One way to improve customer service is to invest in customer relationship management software. A CRM is software for tracking customer interactions to enhance relationships. Today, one of the best CRMs in the market is Salesforce. Salesforce CRM can help you automate your sales pipelines, support marketing activities, and improve customer service. How do you get your… Read more »
Fastcall Version 8.10 – April 2023
More Improvements to SMS Fastcall added several improvements to manage SMS when sent to a group. We improved filters for calls and SMS. Added a flag for to mark an SMS “draft.” Interactions can be filtered SMS “read” flag Marking an SMS as “not read” can alert teammates that a message still needs attention. SMS… Read more »
Fastcall Version 8.04 – Feb 2023
Improved SMS Fastcall added several improvements to manage SMS when sent to a group. Timer added to inbound calls shows the time remaining to answer The timer was designed to help users know if a call is about to move the following user. Users are notified when the call route to the next IVR, user… Read more »
What Is Workflow in Salesforce?
Did you know more than 31.9 million customer service interactions and 5 million sales occur daily in the Salesforce app? Sales teams often find themselves bogged down by manual, repetitive tasks that take up valuable time and resources. Without the right tools, it can be challenging to keep up with customer requests and stay organized.… Read more »
