Fastcall Version 8.45

Table of Contents

Introduction to 8.45

Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes.

Integration with Salesforce Omni-Channel

We’re thrilled to announce a game-changing enhancement in our latest app version – the seamless integration with Salesforce Omni-Channel!

What’s New?
Fastcall now integrates flawlessly with Salesforce Omni-Channel, unlocking a whole new level of efficiency for users.

This integration empowers you to streamline your communication processes, ensuring that voice calls are managed within the familiar Omni-Channel interface.

Benefits:

Answer voice calls with ease directly from the Omni-Channel utility bar.
Streamline communication processes for a more efficient workflow.
Enhance user experience with a seamless integration between Fastcall and Salesforce Omni-Channel.
You can sync your Fastcall user statuses with the Omni-Channel Presence Statuses.

If you want more information about how to set it up, you can check how to do it here.