LAST UPDATES: Fastcall Interactive Voice Response – IVR
FASTCALL INTERACTIVE VOICE RESPONSE NEWS: Your org uses Fastcall IVR (Fastcall Interactive Voice Response) to handle ongoing calls. An IVR tells Fastcall to perform a certain action, like playing a message, interacting with the person on the call, or modifying the flow of the call. I am writing to tell you about recent updates. We… Read more »
Coming Soon Fastcall Version 4.5 [OUTDATED]
FASTCALL DASHBOARD Fastcall is introducing a completely new Dashboard. Managers and end users will gain access to valuable information regarding calls, users and goals. You will be able to inspect the call history of users or groups, view in-progress calls as well as missed calls. The new Fastcall dashboard is great for group ACD… Read more »
FASTCALL VERSION 4.4 [OUTDATED]
WE HAVE MANY UPDATES IN OUR 4.4 VERSION! Dial by List now works in Lightning In this new release we enabled Dial by List for Lightning, and we improved the overall UX when dialing a set of record. With the new approach, Dial by List is now compatible with Lightning, Classic and Sales Console. Also… Read more »
FASTCALL VERSION 4.3 [OUTDATED]
NEW UPDATE ON BOARD! We have many updates in our 4.3 Version. But we want to tell you, which in our opinion, are the best in this new release. IVR actions now support both days of the week and time of day for routing rules. We have improvements on our data model to track… Read more »
Fastcall Version 4.2 [OUTDATED]
This summer we announced a major update FASTCALL VERSION 4.2 The Fastcall widget has a completely updated front end – 100% Salesforce Lightning Design System (LDS.) The new Fastcall widget has a fixed height to better accommodate Salesforce Lighting Experience. We moved all navigation within the widget to a left sidebar; no more resizing up… Read more »
Fastcall Version 4.1 [OUTDATED]
Following our major widget update in Fastcall version 4.0, we release Version 4.1. Overflow action in IVR – call can now be transferred to a phone number not associated with a user and this does not require a user license. When calls are routed to a Fastcall user, that user can be offline or logged… Read more »
Fastcall Recognized as a Salesforce Dialer by CioReview.com
CioReview.com: Fastcall is A Salesforce Dialer Like No Other The days of Salesforce and the telephone being mutually exclusive tools are no more. With the introduction of Fastcall, a “smart” softphone application native to Salesforce, companies can now integrate their telephony, scheduling, and note taking system as never before. Read Full Article
Fastcall in DestinationCRM.com: News
Fastcall in DestinationCRM.com, the preferred Internet location for information, products, and services relevant to the CRM user marketplace and Fastcall V4 has been there. Fastcall V4 by DestinationCRM.com
Advanced Sales Analytics Introduced in Fastcall V4
The new version records in-depth call activity for a better analysis of sales habits and increased sales productivity – all based on real-time data. San Francisco (CA) at Twilio Signal Conference – May 24, 2017 – Fastcall, a provider of the leading native Salesforce dialer announces today the availability of Fastcall version 4. The new… Read more »
Fastcall Version 4.0
In the next few weeks you will find a major redesign to our widget, and a major refactor to our data model. Our subscribers have pushed us for many amazing improvements. As we added new features our application grew to accommodate the expanded capability. But we have outgrown the current widget. Over FastCall’s last ten… Read more »
