Fastcall Version 9.15

Table of Contents

Introduction to 9.15

Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes.

Fastcall’s Biggest Performance Upgrade Yet: A New Era of Faster Call Routing

We’re excited to announce a major upgrade to Fastcall’s core call-routing engine — delivering a new standard of speed, stability, and responsiveness across the entire platform.

This release introduces a completely re-engineered routing architecture powered by Heroku’s enhanced infrastructure. The result? Call processing that’s up to 10× faster, dramatically reducing latency and making every call feel smoother and more immediate.

Whether your team handles high-volume inbound support, outbound sales calls, or anything in between, this upgrade brings meaningful, everyday improvements to your workflow.

What’s New

🚀 A Rebuilt High-Performance Routing Engine

At the heart of this release is a redesigned routing system optimized for speed and scalability. Calls now move through the routing pipeline significantly faster, resulting in:

Quicker connection times
More responsive softphone and mobile behavior
Faster failover and fallback handling

You get a smoother experience from the moment a call begins.

🚀 Up to 10× Faster Call Processing

Thanks to extensive optimization and a new infrastructure layer, routing decisions now execute in a fraction of a second. This means:

Inbound calls reach the right user faster
Outbound calls initiate with less delay
Call control actions (hold, mute, transfer) feel noticeably snappier

The difference is immediate — especially for teams that handle large call volumes.

How to test it

You can try the new routing experience by enabling it in your Fastcall org:

Fastcall Settings > Advanced Settings > Advanced Call Settings > Enable Call Routing V2

Once enabled, new inbound and outbound calls will use the faster routing logic automatically.

Bug Fixes

We’ve rolled out a number of improvements behind the scenes to boost Fastcall’s overall performance and stability.

This update addresses previously reported issues, strengthens system reliability, and delivers a smoother, more consistent experience across the platform.

For details about the specific bug fixes included in this release, click here.