Fastcall Version 9.15
Introduction to 9.15 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Fastcall’s Biggest Performance Upgrade Yet: A New Era of Faster Call Routing We’re excited to announce a major upgrade to Fastcall’s core call-routing engine — delivering a… Read more »
Fastcall Version 9.14
Introduction to 9.14 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Fastcall in Salesforce mobile improvements This release introduces major improvements to the Fastcall experience in the Salesforce Mobile App, making it faster and easier to place and… Read more »
Improve Legal Communication with Fastcall
In the legal world, every conversation matters. A single missed call or unclear note can delay a case or affect a client relationship. Communication is at the center of every successful legal team, yet many firms still rely on scattered tools that make it hard to track interactions and keep records organized. Fastcall brings all… Read more »
Fastcall Version 9.11
Introduction to 9.11 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Speech / Word recognition in IVR menu We’ve introduced Speech Recognition to IVR Menu options, making your IVRs more intuitive and user-friendly. When configuring an IVR Menu… Read more »
Fastcall Version 9.05
Introduction to 9.05 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Phrase Matching We are thrilled to introduce Phrase Matching, the latest enhancement to our Conversational Intelligence suite. This new feature allows your team to automatically analyze call… Read more »
Fastcall Version 8.99
Introduction to 8.99 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Agentforce + Fastcall Integration We’re excited to introduce full support for Agentforce within Fastcall, bringing together the power of automated conversations and native Salesforce telephony. With this… Read more »
Fastcall Version 8.96
Introduction to 8.96 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. New Fastcall Panel The Fastcall Panel in the Salesforce utility bar is a compact, always-accessible interface that allows users to manage their Fastcall communications without leaving the… Read more »
Fastcall Version 8.94
Introduction to 8.94 Explore our latest update, where we’ve fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. New Release Announcement: Conversations Now Live for Everyone! We’re thrilled to announce a major update for all Fastcall users: the Conversations feature will now be turned ON… Read more »
Recording Migration to Google Cloud Storage
Simplify how you manage call recordings in the cloud Fastcall now lets you automatically migrate your call recordings from Twilio to Google Cloud Storage, in addition to AWS S3.With this update, you can easily choose where to store your recordings—whether for compliance, performance, or technical preferences—all from a single, centralized tab.You can also export historical… Read more »
Fastcall Voice Intelligence
Transforming the Way You Manage Calls We’re excited to launch Fastcall Voice Intelligence, a game-changing feature that enhances your call experience like never before! In today’s fast-paced world, phone conversations remain one of the most critical ways businesses connect with customers. But keeping track of every detail, understanding customer sentiment, and gaining actionable insights from… Read more »
