Fastcall Version 9.30

Table of Contents

Introduction to 9.30

Discover our latest update, which includes bug fixes and exciting new features designed to enhance your experience. Following, we present some of these changes.

🚀 Stay in the Loop: Slack Notifications for Missed & Mobile Calls

Never miss an important call, no matter where it comes from.

What’s new?

You’ll now receive Slack notifications for:

Missed calls
Incoming calls when your mobile phone is set as the inbound route

Why it matters

When calls are routed to your mobile, it’s easy to lose visibility. With Slack notifications, you stay informed in real time, right where your team already communicates.

How to Enable

Go to Fastcall Settings > Admin Settings > Fastcall Subscription and Connect Slack.

After clicking Connect Slack, sign in to your workspace and allow the Fastcall app to access Slack.

Then go to Fastcall Settings > My Settings > Inbound Settings and enable Slack Notifications for Inbound Calls and for Missed Calls.

You’ll now start receiving notifications directly in your Slack workspace.

Key benefits

Instant visibility of missed and inbound calls
Faster follow-ups and response times
Better tracking of mobile-routed calls

🚀 Answer Calls Anywhere with the Mobile Panel in Salesforce Mobile

Staying connected just got easier.

What’s new?

You can now answer incoming calls directly from the Mobile Panel inside the Salesforce mobile app.

Why it matters

No need to switch devices or be at your desk. With the Mobile Panel available in Salesforce on your phone, you can manage calls wherever you are.

Key benefits

Answer calls on the go from Salesforce
No missed calls when you’re away from your computer
Faster, more flexible customer response

Stay productive and responsive, right from your mobile.

For more information about Fastcall Panels, go here.

🚀 Level Up Your Messages with New Voices and Language Options

Your messages just got a whole lot more expressive.

What’s new?

We’ve expanded the Say voice options with new voices and additional languages.

Why it matters

Whether you’re creating IVR messages or automated responses, you now have more ways to match tone, language, and audience, making every interaction feel more natural and personalized.

Key benefits

Wider selection of voice styles and tones
Support for more languages

For more information about messages, see here.

🚀 Bug Fixes

We’ve rolled out a set of behind-the-scenes improvements to boost Fastcall’s performance and reliability. This update resolves known issues, enhances overall stability, and ensures a smoother and more consistent experience across the platform.

For details about the specific bug fixes included in this release, click here.