CTI-System - Fastcall

CTI System Features

Easily manage and analyze team member performance with automatic call logging, real-time reporting, call recording, and listen in functionality.

Outbound Call Center Software

Drum Up Business With Bulk Texts

SMS-By-List allows you to reach multiple clients or leads via SMS at once, directly from within Salesforce. This is a great way to alert pre-selected customer groups of sales, promotional offers, deadlines, and more. Let Fastcall do the heavy lifting for you.

Explore Dial & SMS by List

Inbound Call Center Software

Save Time With Automated SMS Messages

Increase your productivity and streamline your SMS communication by automating your text message sends based on specific conditions set in Salesforce. For example, you could automatically send a text message to any lead after they complete a web-to-lead form. All automated SMS messages are instantly logged in Salesforce.

Explore Automatic Delivery

SMS Messages

Close More Sales By Conducting Business Via Text Message

Give your sellers the utmost flexibility by empowering them to close sales on the phone or via SMS messaging. Fastcall users can send and receive SMS messages directly from Salesforce and all of a user’s SMS activity is automatically logged in Salesforce, just like a phone call would be.

Explore SMS Messaging

SMS Templates

Save Time By Creating Reusable and Pre-Written Text Messages

From appointment confirmations and meeting follow-up notes to promotional offers and payment reminders, Fastcall allows you to save time by populating your commonly used SMS messages with pre-written text. Instead of typing out the same message each time, all you have to do is click a button.

Explore Pre-Written Messages

As a native application, Fastcall creates a task for each call in real-time without using the Salesforce API.

We Are Salesforce Subject Matter Experts…
And Our Ratings Prove It

I did extensive research and Fastcall is the only Salesforce native phone application…

– Timothy Ericson

Founder, Zagster

A great CTI app, that feels native Salesforce app.
Its a simple to use CTI, provides simple design…

– Mohit Agrawal

Full Stack Engineer Analyst at Accenture

Excellent!
Love the VM drop and quick click to dial. Prompt response to support questions as well!

– Elizabeth Reed

Salesforce Administrator at The Ledger Law Firm

They recently helped us implement Einstein Conversation Insights in our Sales Cloud instance. They were able to diagnose some issues were having with the API that Salesforce didn’t mention…

– Cody Hausman

Sales Development Manager at Convergint

Since installing Fastcall, my calling productivity and results have literally increased by 30-40%… there is no doubt this app is worth every penny…

– Kenneth Herskind

Senior Investment Associate, ACRE Investment Real Estate Services

Fastcall is by far the best solution for call management within Salesforce. We know because we’ve tried them all!

– Steve Cairney

Head of Internal Development, Media Agency Group

My favorite part about Fastcall is that it is completely native, and I don’t have to go anywhere but Salesforce for my people to start winning…

– Eric Whipple

Chief Executive Officer at SightLane LLC

FastCall allows us to communicate with customers with just click-to-dial to help them with their issues instantly…

– Shivangi Patel

Senior Salesforce Developer at Topcoder

The platform is not just a communication tool; it’s a comprehensive solution that has revolutionized our workflows and productivity…

– Jim Collins

CEO at Fruition

The Support is exceptional and prompt when you need it. I can’t express enough how great FastCall is. If you decide on FastCall you will not be disappointed…

– Danny Ferrara

CTO at Bankroll

Fastcall really checks off all the boxes others don’t, especially if you are using High Velocity Sales and Conversation Insights…

– Beth Fanning

Solutions Architect at CentralApp

It is a calling (inbound and outbound) and messaging app all in one for businesses, and it has a ton of fantastic features. Setup, use, and navigation are all simple…