Option to Create a New Case for Inbound Calls

Option to retrieve calls from Twilio on Demand

When your call ends, Fastcall publishes your call summary to a Salesforce Task with further details written to a custom object for Calls. Rarely, the call recording is late and is not updated in Salesforce. We’ve added a button that will connect to Twilio to fetch call details that may have gone missing.

Added UI to Lookup Table

Fixed a Bug Related to MP3 Recordings

Improved User Control for Caller ID and User Devices

Added More Detail to the Phone Number Page

Salesforce History Tracking Enables You to Know if a Call Recording is Deleted.

Improved Case Submission from Fastcall

Richard Rosen
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