FASTCALL VERSION 7.22 [OUTDATED]

April 24, 2021 | Release Notes Archive

Added new merge fields to SMS templatesPrepared for Salesforce Security ReviewImproved inbound call ringing when multiple tabs are openAdded search filters to managed objectsWorked on SMS APIEinstein Call CoachingFixed bugs

Work from anywhere done right

March 25, 2021 | News, Uncategorized

Reposted from customerTHINK Work from Anywhere needs the right culture and the right tools The pandemic has taught us through the past year that it becomes urgent for businesses to adequately deal with the need for new working models that help employees to become as productive when working from any place as when working from… Read more »

Fastcall Version 7.16 [OUTDATED]

March 24, 2021 | Release Notes Archive

Option to create a Contact and Account from an inbound call. Previously we created Leads only.Enabled the Call Quality measure by default.Added support for Einstein Call Insights.Fixed bug with Fastcall in Salesforce Mobile

web article

We all want to be recognized

March 4, 2021 | Featured, Press

Fastcall CEO, Rich Rosen collaborated with Thomas Wieberneit on this story Wieberneit, T. (March 4, 2021). We all want to be recognized. Retrieved from: https://customerthink.com/we-all-want-to-be-recognized Technology has enabled amazing one-to-one marketing for businesses selling to consumers (B2C). But how effective is this marketing in reality? In the business-to-business (B2B) enterprise software market there are advantages of… Read more »

When It Comes to Business Applications, You Don’t Have to Have It All

January 7, 2021 | Featured, Press

Article about Business Apps on DestinationCRM page Rosen, R., cofounder and CEO, Fastcall (January 7, 2021). When It Comes to Business Applications, You Don’t Have to Have It All Retrieved from: https://www.destinationcrm.com/Articles/Web-Exclusives/Viewpoints/When-It-Comes-to-Business-Applications-You-Dont-Have-to-Have-It-All-144639.aspx In a recent article (The Value of Focus in a Platform World, December 2020, CustomerThink), Thomas Wieberneit discussed the benefits of choosing smaller… Read more »