Table of Contents
Fastcalll Version 8.0 is a significant application update.
[Five min highlight video]
The application’s front end now uses Redux to manage and centralize our application state (user status, call status etc).
We’ve made changes to the user experience (UX) to deliver more relevant information to the user in a streamlined design.
You will also notice improvements in inbound call routing, IVR settings, call transfer, etc.
This 8.0 release is a momentous event for us – October marked 10 years in the Salesforce AppExchange for Fastcall.
We are proud to go into 2023 with 8.0 as a new starting point for many application improvements.
Inbound calls present more information
Internal Dialer now lists all users and statuses with options for calling devices.
Fastcall interaction history threads recent calls, voicemails and SMS
Task closing options are streamlined
Call transfer lists users with status and call routes
Define the route and add notes to a transferred call
Slides with additional screenshots
- Fastcall Version 8.0 – Winter 2022 - December 19, 2022
- Forbes Technology Council: Conversation Insights: A New Tool For Sales And Service Managers - October 18, 2022
- Forbes Technology Council: If Your Current Business Phone Does Not Support SMS, It May Be Time For An Upgrade - September 28, 2022