Fastcall Version 7.02 [OUTDATED]

Improvements Added a thread view for recent SMSUpdated phone number settingsImproved planned calls so that calls can be scheduled without associating to a goalExposed IVR ID on settings so the IVR can be invoked via Process BuilderUX TweaksBug fixes

Fastcall drives cooperation of Salesforce users with Intercall and solves Covid challenge

Wieberneit, T. (November 24, 2020). Fastcall drives cooperation of Salesforce users with Intercall and solves Covid challenge. Retrieved from: https://customerthink.com/fastcall-drives-cooperation-of-salesforce-users-with-intercall-and-solves-covid-challenge/ Fastcall, a renowned developer of CTI solutions that are exclusively dedicated to Salesforce, recently announced the release of its Intercall solution. Intercall helps teams to communicate and interact internally from within Salesforce. The app allows phone and video… Read more »

Fastcall Version 7.00 [OUTDATED]

Improvements SMS notifications using the Salesforce notification APIAdded a sort option to Dial by ListAdded search to recent calls and SMSOther improvements for voicemail and notificationBug fixes

Fastcall Version 6.98 [OUTDATED]

Improvements SMS notifications using the Salesforce notification APIAdded a sort option to Dial by ListAdded search to recent calls and SMSOther improvements for voicemail and notificationBug fixes

How does Fastcall differ from competitive apps?

There are many phone CTI applications in the Salesforce AppExchange. Finding the best fit is a combination of understanding the software – as developed for Salesforce – and your needs.   First question: Is Salesforce important to you? Are you looking for experts dedicated and committed to the only CRM that you care about, Salesforce?  As… Read more »