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Fastcall has added a filter for the Salesforce record owner. This filter can be applied when the IVR starts – look for a Salesforce record first, or applied when looking for the user’s voicemail.
Notification in Salesforce Mobile
Sort Managed Objects for Inbound call search
Fastcall is working on an improved SMS experience with folders for SMS templates, threaded SMS in a Lightning Component, and an updated UI for SMS. We are also updating call termination with an improved UI, new options for Call Results and tags.
Latest posts by richardfastcall (see all)
- Fastcall Version 8.0 – Winter 2022 - December 19, 2022
- Forbes Technology Council: Conversation Insights: A New Tool For Sales And Service Managers - October 18, 2022
- Forbes Technology Council: If Your Current Business Phone Does Not Support SMS, It May Be Time For An Upgrade - September 28, 2022