Fastcall Devices: Softphone and SIP Phone
Softphones are super easy. Plug in a high-quality USB headset and you are ready to go. Softphones are super easy for outbound calls and can answer inbound calls. The one drawback of a softphone is that it relies on the browser to connect your calls. And the browser uses the computer OS (Windows, MacOS or… Read more »
How Dialers Increase Productivity In Salesforce
In sales, time is quite literally money. Every minute saved gives a sales team the opportunity to make more calls, prospect more leads, and bring in more revenue. In addition to using Salesforce to increase productivity, adding a dialer is another way for any sales team that uses a phone to increase productivity even more.… Read more »
Fastcall Inbound Call / SMS Lookup Table
Inbound Call Lookup Deep Dive Fastcall describes our inbound call routing here. We often are asked about the lookup relationship when an inbound call or SMS is received. Fastcall does not create the lookup to the Salesforce record. Users do this. And the user selection is saved to a lookup table in Fastcall. Your users… Read more »
Fastcall Vs Salesforce Lightning Dialer
Fastcall Vs Salesforce Lightning Dialer: Which Native Salesforce Dialer Is Right For You? Your company has made the smart choice to invest in Salesforce. Check. Now it is ready to make another smart choice – the implementation of a dialer. Gone are the days where a sales team has to waste time with the tedious… Read more »
