What Are the Benefits of Salesforce SMS Integration?

Text messaging as we know it today was first invented in 1992. Today, of course, our methods of texting are much more advanced and efficient than ever before. What many people don’t know is that texting is also a great way to connect with customers. Salesforce SMS integration is perhaps the next best thing since… Read more »

Your Guide to Salesforce SMS Integration

Do you want to take the power of Salesforce to the next level with SMS marketing but are not sure how? SMS marketing is a powerful tool that can help businesses boost sales and improve customer satisfaction. And with Salesforce SMS integration, you can make the most of this marketing channel. So don’t worry! In this… Read more »

Benefits of Native Salesforce Apps

Salesforce apps are a way bigger deal than you think they are. Some projections say Salesforce’s AppExchange market share will be worth millions of dollars by 2028.  Salesforce is the biggest name in the customer relationship management (CRM) game. It’s been around since 1999, after all. One thing that makes it so easy to adapt to changing… Read more »

What Is a Softphone in Salesforce?

In 2018, 61% of businesses asked were switching from traditional phones to Voice Over Internet Protocol (VoIP) technology.  That’s right — over half of surveyed businesses were abandoning traditional phone lines for purely internet-based telephony services. In the last few years, softphone services have made VoIP technology even more flexible and accessible. This is particularly… Read more »

Benefits of Integrating Your Phone System with Salesforce

Did you know that Salesforce has around 150,000 customers across the world? Salesforce is the world’s leading enterprise CRM platform. It offers a comprehensive suite of CRM software that allows businesses to manage their customer lifecycle all in one place. While Salesforce is often known as a CRM software, it also has other business applications… Read more »