We invite you to check out the new version of the app so that you can take advantage of the new capabilities, among which the following are highlighted:
The IVR now has an option: “Does the matching record have an owner in Salesforce?”
This response splits the route for Owned / Not owned records.
Notifications in Salesforce mobile
Notifications in Salesforce mobile for calls and SMS.
Sort objects for inbound call search
Ability to sort objects for inbound call search (ex: accounts, contacts then leads).