Fastcall Base Edition

Base Edition

$30 per user monthly

$30

PER USER

Basic outbound click to call includes:

 
 

Fastcall is installed from the Salesforce AppExchange; and as a native app, the entire application will be installed in your Salesforce org. *The $30 bundle is installed from the AppExchange, add-ons are enabled – or removed – by Fastcall support after the initial install. $300 setup fee waived when adding 10 or more users.

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Fastcall Base Sales+ Edition

Sales + Edition

Upgrades add awesome capabilities

$60

PER USER

$60 Fastcall Sales+ upgrade adds:

 

The Fastcall Sales+ edition combines awesome capabilities for the low monthly price of $60 for each added user. Fastcall is easy to set up and manage. Enterprise Edition or aboveĀ of Salesforce is required. There is a user minimum. $600 setup fee waived when adding 10 or more users. Usage – minutes and phone numbers – are billed separately by Twilio.
 

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Helpful Info on Twilio Pricing

Fastcall does not bundle or mark up the teleco. We use Twilio. We think this a more modern way to deliver our app. With Fastcall, you create a direct account with Twilio and pay only for usage.

Twilio allows us to record calls, control caller ID, drop voicemails, etc. Twilio provides telephone service in many markets around the world and is very competitive. A complete list of countries served, along with pricing can be found here.

In the chart below we try to give you an idea of the Twilio usage for phone minutes for outbound and inbound calls using our softphone or click to call with your existing phone. Twilio charges for phone numbers, SMS and other usage. Use the slider to see different call volumes.

Try this tool to estimate the Twilio cost at different call volumes

250

2000

250

calls per month

Outbound calls

  • Twilio - Pay as you go pricing
    • Softphone
    • Hard phone
    • Softphone and recorded
    • Softphone, recorded and voice insights
    • Listen-in (user & manager on the softphone)
    • Listen-in and recorded
    • Call transfer
  • Leg to user
  • $0.004
  • $0.013
  • $0.004
  • $0.004
  • $0.008
  • $0.008
  • $0.004
  • Salesforce record
  • $0.013
  • $0.013
  • $0.013
  • $0.013
  • $0.013
  • $0.013
  • $0.013
  • Call recording
  • -
  • -
  • $0.0025
  • $0.0025
  • -
  • $0.0025
  • -
  • Voice insights
  • -
  • -
  • -
  • $0.0025
  • -
  • -
  • -
  • Conf Call
  • -
  • -
  • -
  • -
  • $0.0054
  • $0.0054
  • $0.0036
  • Total
  • $0
  • $0
  • $0
  • $0
  • $0
  • $0
  • $0

Inbound calls

  • Twilio - Pay as you go pricing
    • Softphone
    • Hard phone
    • Softphone and recorded
    • Softphone, recorded and voice insights
    • Listen-in (user & manager on the softphone)
    • Listen-in and recorded
    • Call transfer
  • Leg to user
  • $0.004
  • $0.008
  • $0.004
  • $0.004
  • $0.008
  • $0.008
  • $0.004
  • Salesforce record
  • $0.0085
  • $0.0085
  • $0.0085
  • $0.0085
  • $0.0085
  • $0.0085
  • $0.0085
  • Call recording
  • -
  • -
  • $0.0025
  • $0.0025
  • -
  • $0.0025
  • -
  • Voice insights
  • -
  • -
  • -
  • $0.0025
  • -
  • -
  • -
  • Conf Call
  • -
  • -
  • -
  • -
  • $0.0054
  • $0.0054
  • $0.0036
  • Total
  • $0
  • $0
  • $0
  • $0
  • $0
  • $0
  • $0

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