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Voicemail Drop

The Fastcall voicemail drop is an awesome sales productivity tool and works great in combination with Dial by list and sales console.

Fastcall human-assisted voicemail drop

Fastcall considers our method “human-assisted” answering machine detection. The user listens for the call to be answered by the machine or voicemail, and at the sound of the beep, drops the message. When the voicemail message plays, the user is dropped out of the conf.

When an outbound call is in progress, the voicemail drop icon will be visible both at the bottom of the Widget and on the ‘Actions’ tab of the Widget. When you press the icon, you will be presented with a list of messages to drop.

NOTE: There are automated phone applications that use answering machine detection, and Twilio offers this using a command “if machine.” Problem with automated detection is that there is a slight delay when a call is answered. And automated detection is not very accurate.

When the voicemail drop is used, Fastcall will use the title of the voicemail as your call result.

Last updated: Fastcall v7.6.0, 2022-06-22

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