This Unit will take you through installing the Fastcall package from the Salesforce AppExchange. By the end of it, you will have installed Fastcall in your Salesforce Org and learned where you can see your Fastcall version number and license status.

Salesforce updates the AppExchange frequently. This Unit was produced on 2018-11-05.

 

1. Go to the Salesforce AppExchange

You can get to the AppExchange either via the settings in your Salesforce Org or directly in your web browser.

2. Find the Fastcall App

Search for “Fastcall” and open the Fastcall product page. Click ‘get it now’.

3. Choose the installation environment.

4. Confirm the details.

5. Install for all users.

6. Approve third-party access

Fastcall needs to communicate with Twilio in order to make and receive calls.

7. Wait for the installation to complete

This will take a few minutes and will probably result in the AppExchange notifying you by email.

8. Check the install has succeeded

Once complete, you should be redirected to “Installed Packages” in your Salesforce settings, where you can see your Fastcall version number and license status.
In the Salesforce App Launcher, search for ‘Fastcall’ to confirm the app is installed.

You can now continue with the remaining units in the Fastcall Setup module.

 

Last updated: Fastcall version 5.8.4, 2018-11-05