This unit will take you through connecting your Fastcall app to your own Twilio account.

This unit assumes you have completed the previous units in the Fastcall Setup module.

Introduction

When you install Fastcall during your free 7-day trial in a paid Salesforce org we’ll set you up with a connection to our Twilio account and a small amount of credit so you can test Fastcall easily. When you’ve completed the trial and want to use Fastcall for real, you’ll need to have your own account with Twilio. (When testing in a sbox or dev org you will connect to your own Twilio account.)

1. Open the ‘Connect with Twilio’ settings tab

In the Fastcall settings menu, go to Admin Settings > VOIP Settings > Connect With Twilio.

2. Click the ‘Change Account’ button

3. Create a new Twilio account

Using an existing Twilio account

You can also use an existing Twilio account, but make sure it has a subaccount for Fastcall

If you log in to Twilio instead of creating a new account in Step 3, this account will be used by Fastcall. Fastcall will look for a subaccount ‘Fastcall’ and will try to import phone numbers from that account.

Last updated: Fastcall version 6.0.2, 2018-12-26