Phone Sales: Train Early, Train Often.
Clients often ask my advice on building their sales team and the best time to use FastCall. Sometimes I hear “let us get our team hired and trained, then we can use FastCall.” The BEST time to have FastCall is during new hire on ramp. Logging, scoring and recording calls are great tools used to train a new team. Heck, use FastCall… Read more »
Battling Angel Investors Agree to Kiss, Make Up and Fund Communications Start-Ups Together
Dave McClure and Ron Conway, the two investors most publicly associated with last year’s “AngelGate” scandal over power struggles between seed-stage investors, have set aside their differences to invest in the second round of the Twilio Fund, dedicated to start-ups built on top of the Twilio communications platform. The new Twilio Fund consists of $125,000 from McClure’s 500… Read more »