Fastcall Call Subject

SUBJECT

You have the option in Fastcall show the Salesforce subject in the widget or remove the text box for a minimal look. This can be configured on your Admin settings as is explain below.

 

SUBJECT

Fastcall User Interface Settings give options to show notes box in widget; copy Fastcall notes (short text) to Salesforce comments (long text) and gives the option to show the subject text box in the Fastcall widget. Enabled by default, you have the option in Fastcall show the Salesforce subject in the widget or remove the text box for a minimal look.

 

 

Once the call subject is added, you can edit the default values for:

  • Outbound calls
  • Inbound calls
  • ACD calls
  • Internal Calls
  • Missed calls
  • SMS

Then append:

  • None
  • Call Time / Date
  • Call Result
  • Call Result + Call Time / Date
  • Contact Name @ Time / Date
  • Call Subject

Or you can chose to not show the subject at all.

 

Back To Top