Fastcall Version 8.48

Introduction to 8.48 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Conversations – Voice & Messaging We are thrilled to unveil our latest feature designed to revolutionize communication within your organization: Conversations.The Conversations feature enhances communication… Read more »

Fastcall Version 8.46

Introduction to 8.46 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Call Transfer/Conference – Option for cold vs warm transfer in the Softphone At Fastcall, we’re constantly striving to enhance your communication experience. That’s why… Read more »

Fastcall Version 8.45

Introduction to 8.45 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Integration with Salesforce Omni-Channel We’re thrilled to announce a game-changing enhancement in our latest app version – the seamless integration with Salesforce Omni-Channel! What’s… Read more »

Fastcall Version 8.44

Introduction to 8.44 We’ve fixed various bugs and added exciting new features. The improvements to call transfer have a small UI change. The setup page has been updated here. Listen-in Now Supports a Softphone First, “start” the listen-in mode. Look for your active calls. Softphone

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What is Open CTI and What Are the Benefits?

Since 73% of customers expect seamless interactions, your business needs all customer contact to be seamless. Salesforce Open CTI helps agents offer a more personalized and efficient service. It also allows for call transfers without putting the customer on hold. Open CTI, or Open Computer Telephone Integration, is a set of standards and protocols. It… Read more »

Master the Revenue Schedule in Salesforce With This Complete Guide

Mastering the revenue schedule in Salesforce can be the linchpin to unlocking unparalleled efficiency and accuracy in your business operations. Imagine a scenario where missed opportunities and revenue leaks are things of the past, and your sales department operates with the precision of a well-oiled machine. This idealistic vision is a tangible reality with the… Read more »