Current subscribers please use the support form in the FastCall application. The in-app from sends info about your FastCall setup and creates a case for you in our Salesforce org. As a native Salesforce application, we do not see any of your application settings.

** IMPORTANT **
FastCall may ask you to grant support access in Salesforce. FastCall can access your SFDC org (with limited rights) as the developer of a package you have installed. You grant this access under:

Your name —>
My Settings
Grant Login Access

The page looks like this:

FastCall may ask you to grant support access in Salesforce

And once granted please let us know, Salesforce does not notify partners when access is granted. Give us at least a few days for access.

Last, it often helps if you send a screenshot to help explain an issue. Reply to the support email if you have an image to share.

If you are not a FastCall subscriber, the web-to-lead form below creates a new lead in our Salesforce org.

* These fields are required.


Current subscribers please use the support form in the FastCall application in Salesforce. The support form in Salesforce sends info about your FastCall setup and creates a case for you in our Salesforce org. As a native Salesforce application, we do not see any of your application settings. The general web form above creates a new lead and will slow down you support request.