Setup Tips

A recent study found that 82% of buyers accept meetings with sellers who reach out to them. Moreover, 57% of C-level and VP buyers prefer being contacted by phone. These statistics highlight an enduring truth – the power of human connection remains essential when conducting business. This is despite the increased popularity of digital communication.… Read more »

One way to improve customer service is to invest in customer relationship management software. A CRM is software for tracking customer interactions to enhance relationships. Today, one of the best CRMs in the market is Salesforce. Salesforce CRM can help you automate your sales pipelines, support marketing activities, and improve customer service. How do you get your… Read more »

Text messaging as we know it today was first invented in 1992. Today, of course, our methods of texting are much more advanced and efficient than ever before. What many people don’t know is that texting is also a great way to connect with customers. Salesforce SMS integration is perhaps the next best thing since… Read more »

Do you want to take the power of Salesforce to the next level with SMS marketing but are not sure how? SMS marketing is a powerful tool that can help businesses boost sales and improve customer satisfaction. And with Salesforce SMS integration, you can make the most of this marketing channel. So don’t worry! In this… Read more »

There are many outbound call center software options out there, so how can you make sure that you choose the right one? What kind of features should you look for when choosing? How can you know if one outbound call center software – often called CTI – is better than the other?  If you’re asking… Read more »

The average employee is only productive 60% of the time. If you are running a call center, it’s clear why efficiency is vital to increasing that number. When call centers improve efficiency, the results ripple across the organization and performance.  You can improve call center efficiency in several ways. Whether you optimize your agents or your… Read more »

Projections show that the global sales platforms software market will reach a value of $193 billion by 2032. Improving the performance of your sales team is crucial when it comes to growing your business, and the use of sales software is one of many ways you can do that. There’s also a range of other… Read more »