FASTCALL VERSION 6.54

Please reach out to us with your ideas for new features. Important Improvements New call transfer option for hold music Improve call logging for after-hours calls New option to project Dashboard on a monitor Improved settings for SIP phone Calls to Leads maintain a lookup to converted Contacts / Accounts Support for Twilio Client Opus… Read more »

FASTCALL VERSION 6.52

Fixed Bugs User voicemail cannot be assigned Missed call emails Time-based routing in IVR Improved caller ID for unknown calls (Skype, etc) Other UI fixes Prior Updates User prompt to become available after an inbound call when the user is offline Improved caller ID and dialed number for inbound calls New functionality using Salesforce Campaigns… Read more »

FASTCALL VERSION 6.50

Please reach out to us with your ideas for new features. User prompt to become available after an inbound call when the user is offline Improved caller ID and dialed number for inbound calls New functionality using Salesforce Campaigns for dialing lists Improved IVR hold options Updated capability for call recordings Deleted phones in Fastcall… Read more »

FASTCALL VERSION 6.44

Option to Create a New Case for Inbound Calls Option to retrieve calls from Twilio on Demand When your call ends, Fastcall publishes your call summary to a Salesforce Task with further details written to a custom object for Calls. Rarely, the call recording is late and is not updated in Salesforce. We’ve added a… Read more »

FASTCALL VERSION 6.40

Fastcall Version 6.40 is here!  In Versions 6.40 you will find SMS in a thread view combined with the SMS  template merge feature; user-friendly UI for blocking an unwanted inbound phone number. We improved lead creation from the widget adding the option to pick your desired fields.  Fastcall’s commitment to Salesforce shows in our frequent… Read more »

FASTCALL VERSION 6.36

Managed Objects / Automatic Record Updates Fastcall allows a record to be updated based on Call Result. For example, Lead Status may move to Contacted after a call. This automated update blocked the user from editing the call at the same time. We added a setting to allow the admin to choose one option or… Read more »

Fastcall Version 6.30

100% dedicated to Salesforce development, Fastcall is proud to be one of the most frequently updated apps on the Salesforce AppExchange. If you have any ideas for new features, please reach out to us at info@fastcall.com. Improvements to call transfer SMS – templates, threaded messages and more Bug fixes and UI improvements Improved Fastcall support… Read more »

Fastcall Version 6.20

Fastcall Version 6.2 is here! Salesforce subscribers look forward to 3 major releases per year (Spring, Summer, Winter). But not all partner apps follow the same schedule. Or update the app at all. That’s not great at all. Fastcall is proud to be one of the most frequently updated apps on the Salesforce AppExchange. If… Read more »

Fastcall Version 6.10

In Fastcall Version 6.0 we announced: Omni-Channel Support (Beta) Improved ACD Routing Stop Call Recording Functionality Block Calls with “Do Not Call” Improved SMS Improved Call Results Setting For Version 6.1 we added: Fastcall mobile for Android (beta) SMS threading UPdated call goals Country code ringtones Updated Call, Connections, Attempts object page layouts UI improvements… Read more »

Fastcall Version 6.00

Fastcall recently passed our 5-year anniversary in the AppExchange and as we move into year 6 we are super excited to announce Version 6.0. Plus many more goodies for 2019. In Versions 6.0 you will find OmniChannel support (beta), improved ACD Routing, the ability to stop call recording, “Do Not Call support,” we improved SMS… Read more »