Fastcall Version 8.48
Introduction to 8.48 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Conversations – Voice & Messaging We are thrilled to unveil our latest feature designed to revolutionize communication within your organization: Conversations.The Conversations feature enhances communication… Read more »
Fastcall Version 8.46
Introduction to 8.46 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Call Transfer/Conference – Option for cold vs warm transfer in the Softphone At Fastcall, we’re constantly striving to enhance your communication experience. That’s why… Read more »
Fastcall Version 8.45
Introduction to 8.45 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Integration with Salesforce Omni-Channel We’re thrilled to announce a game-changing enhancement in our latest app version – the seamless integration with Salesforce Omni-Channel! What’s… Read more »
Fastcall Version 8.44
Introduction to 8.44 We’ve fixed various bugs and added exciting new features. The improvements to call transfer have a small UI change. The setup page has been updated here. Listen-in Now Supports a Softphone First, “start” the listen-in mode. Look for your active calls. Softphone
Fastcall Version 8.38
Introduction to 8.38 We’ve fixed various bugs and added exciting new features. Updated Options for the Twilio Connection
Fastcall Version 8.36 – November
Introduction to 8.36 Explore our latest update, where we’ve polished UI elements, fixed various bugs, and added exciting new features to enhance your experience. Following, we present some of these changes. Bulk User Status Update We’re excited to introduce a powerful enhancement to the Subscriber API in this release: the ability to update the status… Read more »
Fastcall Version 8.1 – Feb 2023
Fastcalll Version 8.0 was a significant application update. The next few iterations – including 8.01 – fixed bugs and improved the application. We delivered an Updated UI, more information with inbound calls, improved the Internal Dialer and call transfer. The Fastcall interaction history was updated. Task closing options were streamlined.
Fastcall Version 8.0 – Winter 2022
Fastcalll Version 8.0 is a significant application update. [Five min highlight video] The application’s front end now uses Redux to manage and centralize our application state (user status, call status etc). We’ve made changes to the user experience (UX) to deliver more relevant information to the user in a streamlined design. You will also notice… Read more »
Fastcall October 2021 – Updates to SMS and Salesforce Mobile
Since releasing Fastcall Version 1.0 in 2013, I have talked to many sales and service teams around the world about Salesforce-native phones and later SMS. I have learned that Salesforce admins want applications that are easy to use and easy to support. Fastcall Admins came to the Appexchange looking for a lightweight, native phone application. … Read more »
Awesome Updates to Fastcall!
We invite you to check out the new version of the app so that you can take advantage of the new capabilities, among which the following are highlighted: IVR Improvements The IVR now has an option: “Does the matching record have an owner in Salesforce?”This response splits the route for Owned / Not owned records. Notifications in… Read more »
