The Value of Focus in A Platform World
Wieberneit, T. (December 2, 2020). The Value of Focus in A Platform WorldRetrieved from: https://customerthink.com/the-value-of-focus-in-a-platform-world/ Smaller enterprise software vendors today operate in a world where their fortunes may rise and fall on their ability to integrate with one or more cloud computing platforms. In many cases, having a connector or API for multiple platforms is a… Read more »
Fastcall drives cooperation of Salesforce users with Intercall and solves Covid challenge
Wieberneit, T. (November 24, 2020). Fastcall drives cooperation of Salesforce users with Intercall and solves Covid challenge. Retrieved from: https://customerthink.com/fastcall-drives-cooperation-of-salesforce-users-with-intercall-and-solves-covid-challenge/ Fastcall, a renowned developer of CTI solutions that are exclusively dedicated to Salesforce, recently announced the release of its Intercall solution. Intercall helps teams to communicate and interact internally from within Salesforce. The app allows phone and video… Read more »
10 Ways to Improve Call Quality When Working from Home
I want to offer ten helpful tips to improve call quality when working from home and using a softphone application. Try to be on a wired internet connection You want a high quality wired headset. No earbuds. (and please no PC speaker and mic) Use a network test for each user to identify if the… Read more »
How Dialers Increase Productivity In Salesforce
In sales, time is quite literally money. Every minute saved gives a sales team the opportunity to make more calls, prospect more leads, and bring in more revenue. In addition to using Salesforce to increase productivity, adding a dialer is another way for any sales team that uses a phone to increase productivity even more.… Read more »
Fastcall Vs Salesforce Lightning Dialer
Fastcall Vs Salesforce Lightning Dialer: Which Native Salesforce Dialer Is Right For You? Your company has made the smart choice to invest in Salesforce. Check. Now it is ready to make another smart choice – the implementation of a dialer. Gone are the days where a sales team has to waste time with the tedious… Read more »
