Awesome Updates to Fastcall!
We invite you to check out the new version of the app so that you can take advantage of the new capabilities, among which the following are highlighted: IVR Improvements The IVR now has an option: “Does the matching record have an owner in Salesforce?”This response splits the route for Owned / Not owned records. Notifications in… Read more »
We all want to be recognized
Fastcall CEO, Rich Rosen collaborated with Thomas Wieberneit on this story Wieberneit, T. (March 4, 2021). We all want to be recognized. Retrieved from: https://customerthink.com/we-all-want-to-be-recognized Technology has enabled amazing one-to-one marketing for businesses selling to consumers (B2C). But how effective is this marketing in reality? In the business-to-business (B2B) enterprise software market there are advantages of… Read more »
When It Comes to Business Applications, You Don’t Have to Have It All
Article about Business Apps on DestinationCRM page Rosen, R., cofounder and CEO, Fastcall (January 7, 2021). When It Comes to Business Applications, You Don’t Have to Have It All Retrieved from: https://www.destinationcrm.com/Articles/Web-Exclusives/Viewpoints/When-It-Comes-to-Business-Applications-You-Dont-Have-to-Have-It-All-144639.aspx In a recent article (The Value of Focus in a Platform World, December 2020, CustomerThink), Thomas Wieberneit discussed the benefits of choosing smaller… Read more »
How to improve collaboration with Fastcall CTI
Wieberneit, T. (December 27, 2020). How to improve collaboration with Fastcall CTIRetrieved from: https://customerthink.com/how-to-improve-collaboration-with-fastcall-cti/ Since February or March of Anno Domini 2020, the Corona pandemic is making the headlines and is driving digital transformation, or at least the digitalization of businesses. For sure, this crisis has forced and is continuing to force many a company into… Read more »
The Value of Focus in A Platform World
Wieberneit, T. (December 2, 2020). The Value of Focus in A Platform WorldRetrieved from: https://customerthink.com/the-value-of-focus-in-a-platform-world/ Smaller enterprise software vendors today operate in a world where their fortunes may rise and fall on their ability to integrate with one or more cloud computing platforms. In many cases, having a connector or API for multiple platforms is a… Read more »
Fastcall drives cooperation of Salesforce users with Intercall and solves Covid challenge
Wieberneit, T. (November 24, 2020). Fastcall drives cooperation of Salesforce users with Intercall and solves Covid challenge. Retrieved from: https://customerthink.com/fastcall-drives-cooperation-of-salesforce-users-with-intercall-and-solves-covid-challenge/ Fastcall, a renowned developer of CTI solutions that are exclusively dedicated to Salesforce, recently announced the release of its Intercall solution. Intercall helps teams to communicate and interact internally from within Salesforce. The app allows phone and video… Read more »
Announcement: Introducing Our New Website & Fastcall Custom
Fastcall just got a whole new look. We’ve very excited to announce the launch of our brand new website – http://www.fastcall.com. In addition to a sleek and polished design refresh, you’ll find a more intuitive interface, links to Fastcall’s expanding product suite, tools to help customers decide which phone automation system is best for them,… Read more »
Fastcall Vs Salesforce Lightning Dialer
Fastcall Vs Salesforce Lightning Dialer: Which Native Salesforce Dialer Is Right For You? Your company has made the smart choice to invest in Salesforce. Check. Now it is ready to make another smart choice – the implementation of a dialer. Gone are the days where a sales team has to waste time with the tedious… Read more »
