Option to Create a New Case for Inbound Calls
Option to retrieve calls from Twilio on Demand
When your call ends, Fastcall publishes your call summary to a Salesforce Task with further details written to a custom object for Calls. Rarely, the call recording is late and is not updated in Salesforce. We’ve added a button that will connect to Twilio to fetch call details that may have gone missing.
Added UI to Lookup Table
Fixed a Bug Related to MP3 Recordings
Improved User Control for Caller ID and User Devices
Added More Detail to the Phone Number Page
Salesforce History Tracking Enables You to Know if a Call Recording is Deleted.
Improved Case Submission from Fastcall