In the FastCall Sales Edition, your users will easily capture these fields on the Salesforce Task:

FastCall Creates Salesforce Task

Then, FastCall sets custom fields for

  • Call duration in minutes
  • Call from (phone number)
  • Call notes
  • Call number
  • Call recording
  • Call time
  • Call score

FastCall will optionally add any picklist fields to our widget, these are fields that exist in you org or are added by you. We give two as examples:

  • Call Focus
  • Spoke to

For inbound calls we give:

  • Voicemail (checkbox)
  • From city
  • From state
  • From zip
  • From country