FastCall Click-to-Call “”Training Edition” is a paid upgrade from the free basic application in the Salesforce App Exchange. This upgrade includes:

  1. Call recording
  2. Personal caller ID
  3. Adding notes while on a call
  4. Improved lead scoring

1. Call Recording Can be On/Off for Each Call

Recorded Calls are Attached to Task as a MP3 File
(not stored in SFDC)

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2. Each User Can Now Set Their Own Personal Caller ID

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3. Capture Notes While on a Call

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4. Improved Call Scoring

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